Shipping policy

SHIPPING RATES

Free Nationwide Shipping (USA)

We offer FREE standard shipping within the United States for all orders over $99.

USPS Ground Shipping (USA)

  • Calculated by weight for orders under $99

  • FREE for orders over $99

USPS Priority Shipping (USA)

  • Calculated by weight for all Priority shipments

International / Worldwide Shipping

International shipping rates are calculated at checkout based on your destination and package weight.
All applicable taxes, duties, and import fees are collected by Olive Plus during checkout, ensuring a smooth delivery process with no additional charges upon arrival.

ESTIMATED DELIVERY TIMEFRAMES

Order Processing Time

Please allow 1–2 business days for your order to be processed and dispatched.

Ground Shipping (USA)

Estimated delivery: 3 - 5 business days after dispatch.

Priority Shipping (USA)

Estimated delivery: 1 – 3 business days after dispatch.

International Shipping

We ship all international orders through DHL, offering two service options: DHL Ground and DHL Express.
Estimated delivery times vary by destination and will be shown during checkout based on the service you select.

Important: Delivery times provided by our third-party carriers are estimates. Delays due to carrier volume, customs, weather, or other unforeseen factors are outside of our control.

ORDER DISPATCH

Orders are dispatched Monday–Friday, excluding public holidays.

TRACKING INFORMATION

  • After placing your order, you will receive an order confirmation email within 1–2 business days.

  • Once your order has been packed and shipped, you will receive a shipping confirmation email containing your tracking number.

  • You can track your shipment using the link provided in the email.

If you do not receive tracking information within 3 business days, please contact us at info@oliveplus.shop.

ORDER CHANGES OR CANCELLATIONS

We do not provide refunds or exchanges for change of mind.

If you need to cancel or modify your order, contact us immediately at info@oliveplus.shop.
Because orders are processed quickly, we cannot guarantee cancellations or changes—especially during peak periods.

INCORRECT SHIPPING ADDRESS

If you need to correct your delivery address, please contact us at info@oliveplus.shop as soon as possible.
We will make every effort to update your address before the order ships, but changes cannot be guaranteed once your order has been dispatched.