Olive Plus FAQs

Yes. All Olive Plus Soap products are made with natural, gentle ingredients and contain no synthetic fragrances, preservatives, or harsh chemicals, making them suitable for most sensitive skin types. As with any new product, a patch test is recommended.

No. We never use artificial foaming agents, colors, or preservatives. Our soaps are made using traditional methods with pure olive oil, herbs, minerals, and essential oils, nothing unnecessary.

Yes. All of our bar soaps are 100% halal, cruelty-free, and many are vegan. The only exceptions are a few varieties that contain ingredients like milk or honey, clearly noted on the product pages.

Allow the bar to dry between uses by placing it on a well-drained soap dish, away from direct water. This helps preserve the integrity of the soap and extends its life.

Every bar of Olive Plus Soap is handmade in Palestine, using techniques passed down through generations since the 1600s. We remain committed to preserving this craft with honesty and care.

Yes. Whether it's a bar, cream, or serum, each product is crafted with the same attention to purity, skin compatibility, and natural effectiveness always free from harsh ingredients.

Yes. Our cosmetics are formulated with high-quality natural extracts, oils, and botanicals. We avoid synthetic fragrances, harsh chemicals, and unnecessary additives, prioritising ingredients that nourish, protect, and respect your skin.

Absolutely. Our formulas are designed to be gentle enough for daily wear while supporting skin health over time. Whether it’s a serum, cream, or toner, each product is crafted to work in harmony with your skin.

Yes. Our creams and serums absorb easily and sit well under makeup, creating a smooth, hydrated base without leaving a greasy finish.

We do not use artificial fragrances in our cosmetics. Any scent present comes naturally from the ingredients themselves, subtle, botanical, and clean.

Most of our products have a shelf life of 12 months after opening. To keep them at their best, store in a cool, dry place away from direct sunlight.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

Learn more about our store's safe checkout experience (powered by Shopify) here.

For more insight, you may also want to read Terms of Service here or Privacy Statement here.

We accept payments from major credit card companies like Visa, Mastercard, and American Express.

Domestic shipping can take up to 8 business days depending on where you are located.

Shipping rates can vary depending on your region and are calculated at checkout.

Yes, we offer free shipping for orders over $99.

No, currently we only ship USA wide.

Yes, we offer full and partial refunds.

Please enquire for more information about our Refund policy.

A refund request can be submitted within 30 days after the purchase is made.

In the case when the product and packaging are unopened and undamaged, you are eligiblefor a full refund.

In the case when the packaging has been opened and the product has been used, you are eligiblefor a partial refund.

Please check our Terms of Service to see if you're eligible for a refund.

When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.

When an order includes free shipping, only the cost of the return shipping is handled by the customer.